What is a City Center?OriginsIn october 1991, with the opening of the first Lufthansa City Center LCC in the city of Dresden, a new concept of Travel Agents was born.The idea originated in the need for cooperation between airlines and travel agents. Something that was necessary to fully satisfy the needs of all types of travellers. During the last few years, the number of travel agents that have joined the network has increased to over 300 in Germany and 110 in the rest of the world, becoming one of the most important chains in the sector worldwide. Travel agents associated with Lufthansa City Center Reisenbüro Partner Ltd (LCR) are medium sized, privately owned and economically independent, allowing for a wide range of travel products. The local name for the agent is maintained, while on the other hand gets the benefits from the strength of the brand Lufthansa City Center, a reference for quality unique in the market.
ObjectivesThe main objective of Lufthansa City Center Reisenbüro Ltd (LCR) is to increase the strength of the independent travel agents, that in order to improve their position in a market growing in competition, decide to join the group as an international franchise.The security that the name Lufthansa offers, the active marketing and the introduction of new products and services are reflected in a high level professional service, offered to the private customer and the business traveller. By means of specially designed training programs, the best customer service and quality of service are assured, something characteristic in all Lufthansa City Centers. The organization, planning and development of our trips are carried out by experts. From the design of a vacation product, to the organization of every kind of trip for groups or personal travel packages, every detail is carefully taken care of by our professionals.
International ConceptWe are aware of the need to increase the international scope of the City Center network. That is why we are continuously incorporating new centers to the group.Nowadays, you can find over 400 Lufthansa City Centers in the World in 34 countries. 19 of them are located in Spain and Andorra. Lufthansa City Center is also a member of Woodside Travel Trust, the largest Travel Agents consortium in the world, represented by over 5000 agencies. You will find in them unsurpassed quality of service as well as rates negotiated directly with over 5300 hotels. The creation of 20 SAA City Center in South Africa and 10 Luxair City Center in Luxemburg is another demonstration of the strength that Lufthansa City Centers have acquired in the sector. LCC Travel Agents
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